Privacy Policy

1. Data Controller

This Privacy Policy explains how we process personal data through this corporate website, in compliance with the EU General Data Protection Regulation (GDPR) and the Spanish Organic Law 3/2018 (LOPDGDD).

2. What Data We Process

This is an informational corporate website. It has no user accounts and no analytics or advertising by default. We only process the personal data you voluntarily provide when you contact us:

• Contact data — the name, email address and message content you send through our contact form or by email.
• Technical data — your browser stores your language and cookie-consent preferences locally on your device. Serving web fonts may involve your IP being processed by Google (see our Cookie Policy).

3. Purposes & Legal Basis

• To respond to your enquiry and manage our relationship with you — legal basis: your consent and/or the taking of pre-contractual steps at your request (Art. 6.1.a and 6.1.b GDPR).
• To operate and secure the website — legal basis: our legitimate interest in providing a functioning, secure site (Art. 6.1.f GDPR).

We do not use your data for automated decision-making or profiling.

4. Retention

We keep your contact data only for as long as necessary to handle your request and, where applicable, to comply with legal obligations. Preference data stored in your browser remains until you clear it.

5. Recipients & Transfers

We do not sell your personal data. We may share it with trusted service providers who act on our behalf (e.g. email and hosting providers) under appropriate contracts. Our brand websites — Viva Home Air, Viva Energética, Viva Smart, LogiOS and Mister Todofix — are separate services governed by their own privacy policies. Where a provider processes data outside the EEA, we rely on the European Commission's Standard Contractual Clauses.

6. Your Rights

You have the right to access, rectify, erase, restrict and object to the processing of your data, as well as the right to data portability. To exercise them, email us at info@vivahometech.com, stating your request and attaching proof of identity.

If you believe your rights have not been respected, you may lodge a complaint with the Spanish Data Protection Agency (AEPD, www.aepd.es).

7. Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. This website is served over encrypted HTTPS.

8. Changes

We may update this Privacy Policy from time to time. The latest version will always be published on this page with its update date.